- All efforts will be made by us to ensure a reliable, quick and prompt shipping and delivery of your order, once your order process is complete.
- To ensure the products reach your address in the best condition, we follow the packing procedures as laid down by international standards:
- Products packed in glass bottles, jars etc… are all individually bubble wrapped
- All orders are packed in 5+ ply corrugated boxes
- Any empty spaces around the products in the box are stuffed with bubble sheet ensuring the products are securely held in place
- All orders placed with us will be delivered to your address through logistics express surface service or through our despatch and delivery team. All processed orders can be tracked using the Track Shipping option on our online store.
- The normal delivery time of the products ordered is based on location and vary across different cities in India. Our products can be delivered anywhere across India, through our logistics express surface service or through our despatch and delivery team.
- In case of urgent or faster delivery of your order, please contact our customer care team for air freight options, available at an extra surcharge. Note:not all products are allowed as air cargo.
Below is an indicative maximum lead time for delivery, to some cities across India.
- India : 2 to 7 working days
- For the items delivered by express courier, their respective policies apply.
- We are not responsible for missed/late deliveries due to curfews, acts of government,
acts of nature, holidays, incorrect addresses or acts of war. We reserve the right
to deny services to any sender, without any explanation and are not liable for more
than the retail cost of products.
- We shall try our best for prompt delivery; delayed/early delivery for whatever reason
shall not entitle the user for any damages or compensation.
- In spite of full caution taken at the time of delivery, we will not be responsible
for a mis-delivery if the receiver of the product at the address on the order form
misappropriates, damages or fails to hand over the product to the person named on
the order form and takes the item posing himself to be the correct person.
- Delivery of our services will be confirmed on your email ID as specified during
registration. For any issues in utilizing our services you may contact us through
email - firstname.lastname@example.org
Shipping charges are as below
- Local delivery charges within Pune :Rs. 72/- per Kg (gross weight including packaging)
- National delivery within Pune other than Pune local :Rs. 72/- per 500 gms(gross
weight including packaging)
- International (US, UK, Canada, Singapore & Dubai)
a. Rs. 1183/- for first 500 gms
b. Rs. 407/- for every subsequent 500 gms till 6 kg
c. Rs. 589/- for every Kg after 6 kg (gross weight including packaging)